This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

 VOTED BY PATIENTS AS THE BEST SURGERY IN THE REGION 2017

New GP Extended Opening Hours
click here for more details

Practice Management

Margaret Rathore

Patient Services Manager

Castle meadows surgery now has a unique service to improve access for patients to general practice services and help with nursing and care needs whilst giving patients the continuity of care by dealing with one named individual at the practice.

If you need to know how to get test results, need to know what’s happened to your referral or you want to know how to get a wheelchair this is the person you would contact at the surgery. These are just examples, but by having a named individual you can contact you can be assured that your problem will be dealt with and you can turn to the same individual along the way to find out how your problem is being resolved.

The Patient Services Manager also acts as care co-ordinator for the most frail patients with complex needs. For each such patient a care plan is devised by a GP lead at the practice in conjunction with the patient and/or their carers. The management of that plan is co-ordinated by the Patient Services Manager.

Russell Gardner

Practice Manager -

Administration

Miss Aliah Medland (f)

Reception

Ann Reynolds
Natasha Plant
Miss Sally Barnes (f)
Mrs Gemma Brown (f)

Secretaries

Stephanie Knowles

Practice Secretary - On Maternity Leave

Mrs Jenni Wheatley (f)
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website