Before requesting an appointment with one of our clinicians, it may be worth looking at our self-referrals page to check if a surgery appointment is needed for the service you require.
How To Request An Appointment
- Visiting our Consulting Room.
- Booking an appointment via Patient Access. If you would like to register for this free service please complete our Register for Online Services form.
- Calling the practice on 01384 234 737.
We run a 10 minute appointment system in the practice. You will be given a time at which you should be seen, however due to circumstances beyond our control you may not be seen at that time.
An explanation will be given if the wait is longer than 20 minutes.
Any urgent cases will be seen that day, after being triaged by our advanced nurse practitioners.
Routine appointments can be booked up to 6 weeks in advance.
Extended Hours Appointments
The practice offers appointments on an evening and at weekends in rotation with other practices in our local area. These appointments will be offered to patients when available.
Patients Aged 75 and Over
Patients aged 75 and over will, wherever possible be given a same day appointment with an appropriate clinician.
The appointment may, after consultation with a clinician take place in the patient’s home or residence if the medical condition is considered inappropriate for the patient to attend the practice. This is reserved for housebound and terminally ill patients.
Patients Not Seen Within Three Years
Patients aged 16-74 who have not been seen within the last three years will be offered an appointment for review of their overall health.
Cancelling An Appointment
If you are unable to keep an appointment please let us know as soon as possible, this may enable someone else to be seen. You can cancel your appointment in any of the following ways: